technical writing
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"Teaching complex ideas to other people through the medium of the written word". That sentence is a fairly accurate summary of the main aim of the technical writer. You may have come across the works of a technical writer if you've ever read something that taught you how to:
- Use a piece of software: from a word processor to a computer game
- Operate a machine: from a car to a video camera.
- Run a business process: from ISO9000 certification to filling in an 'action points' spreadsheet.
Although these are examples of some areas that technical writers work in, you'll often find that in the real world these tasks are carried out by unskilled and unwilling 'volunteers'. The person 'who wrote the manual' isn't always a technical writer (even though, sometimes, that's the job title they use).
Renfro Consulting has a staff that includes several highly experienced technical writers familiar with software documentation, help systems, hardware documentation, localization requirements, procedural instruction sets, and publishing.
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